Refund policy

SHIRK Return & Refund Policy

We want you to love every SHIRK product. If you're not satisfied, here's our policy:

Returns

• Returns are accepted within 7 days of delivery
• The product must be unused, unopened, and in original packaging
• We do not accept returns on opened skincare or haircare products due to hygiene reasons

How to Initiate a Return

• Email us at shirk.cosmetics@gmail.com with your order number and reason for return
• Our team will respond within 2 business days with return instructions

Refunds

• Once we receive and inspect the returned item, we'll process your refund within 5–7 business days
• Refunds are issued to the original payment method
• Shipping charges are non-refundable

Damaged or Wrong Items

• If you received a damaged or incorrect product, please email us within 48 hours of delivery with a photo
• We'll send a replacement or issue a full refund at no extra cost

For any queries: shirk.cosmetics@gmail.com